Md. Muhiuddin
Ikram Sarker

VP & Head of IT Infrastructure — Southtech Group
📍 Dhaka, Bangladesh · Operating across Bangladesh, UAE, Bhutan & Myanmar
NETWORK: ONLINE
SECURITY: ACTIVE
UPTIME: 19+ YRS
INFRA: CLOUD / HYBRID
Md. Muhiuddin Ikram Sarker
// Summary

Nineteen years in IT infrastructure and network systems — from routing tables and racked servers to cloud platforms and disaster recovery strategy. I've led infrastructure teams across ISPs, banking, transportation, hardware vendors, and software firms, at home in Bangladesh and abroad in the UAE, Bhutan, and Myanmar. My focus: stable, secure, scalable systems that quietly keep the business running.

// Career Route

Nineteen years, four countries

Dhaka, BD
VP & Head of IT Infra
Southtech Group
2022 — present
Yangon, MM
ICT Consultant
Pact Global Microfinance Fund
2019 — 2023
Dhaka, BD
Asst. Infrastructure Mgr (AVP)
Southtech Group
2014 — 2022
Thimphu, BT
IT Infrastructure Manager
Southtech (Bhutan)
2016 — 2017
Dhaka, BD
System Administrator
Southtech Group
2012 — 2014
Dubai, UAE
Manager, IT & Admin
Golden Land Transport
2009 — 2012
Dhaka, BD
Network Engineer
Agni Systems Limited
2007 — 2009

VP & Head of IT Infrastructure Dept.

Southtech Group · Dhaka, Bangladesh
Oct 2022 — Present

Leading the organization's full technology infrastructure — networks, servers, storage, and telecoms — with a mandate spanning stability, security, scalability, and continuous innovation.

  • Own IT infrastructure strategy and roadmap aligned to business goals
  • Lead and mentor the infrastructure operations team
  • Oversee vendor relationships, budgets, and project delivery (on time, on budget, on spec)
  • Track emerging technology and drive adoption where it fits

ICT Consultant

Pact Global Microfinance Fund (PGMF) · Yangon, Myanmar
Aug 2019 — Jul 2023
  • Advised on technology strategy aligned to business objectives
  • Designed IT systems and network architecture, and led new technology rollouts
  • Trained users on new and existing systems; produced ongoing reporting

Asst. Infrastructure Manager (AVP)

Southtech Group · Dhaka, Bangladesh
Jul 2014 — Oct 2022
  • Administered Windows Server environments — AD, DNS, DHCP, IIS, Exchange, RRAS/VPN
  • Managed Azure, GCP, AWS, Rack Space, VMware & Hyper-V estates
  • Ran daily backup, monitoring, patching, and performance-tuning operations
  • Administered SharePoint (MOSS), Dynamics CRM & NAV, and ISA

IT Infrastructure Manager

Southtech (Bhutan) Private Limited · Thimphu Techpark, Bhutan
Dec 2016 — Dec 2017
  • Ran full IT department operations — infrastructure, comms, database, backup/recovery, compliance
  • Set hardware/software standards and led disaster recovery & business continuity planning
  • Managed vendor relationships and capacity planning for server/hardware environments

Manager, IT & Admin

Golden Land Transport By Heavy Trucks LLC · Dubai, UAE
Aug 2009 — Jan 2012
  • Compiled systems security policies and controls for the company
  • Owned disaster recovery planning and daily backup operations
  • Managed hardware maintenance and vendor-specific software/hardware deployments

Network Engineer

Agni Systems Limited · Dhaka, Bangladesh
2007 — 2009
  • Configured and maintained routers, switches, firewalls, and LAN/WAN infrastructure
  • Managed Windows 2000/2003 Server environments (AD, DNS, DHCP, IPSec, Group Policy)
  • Troubleshot Linux servers, fiber networks, and ADSL/SDSL connections
// Core Modules

Infrastructure & skills

Systems

Server & OS Management

Windows Server (AD, DNS, DHCP, IIS, Exchange), Linux, Ubuntu, CentOS, virtualization & patch management.

Cloud

Cloud & Virtualization

Azure, AWS, Google Cloud, VMware, Hyper-V — hybrid infrastructure design and capacity planning.

Network

Network Architecture

LAN/WAN design, routing & switching, firewalls, VPN/RRAS, data center build-out.

Security

Cyber Security

Security policy enforcement, threat mitigation, compliance, CEH-informed risk practices.

Continuity

DR & Backup Strategy

Disaster recovery planning, backup operations, business continuity across multi-country ops.

Leadership

Team & Vendor Management

Leading infra teams, vendor contracts, budgets, and cross-border project delivery.

// Certifications

Credentials

CCNA — Routing & Switching
Understanding Cisco Network Security
Understanding Cisco Network Devices
Microsoft Certified
CEH — Certified Ethical Hacker
NSE — Network Security Expert
Cloud / DevOps Specialist
// Education

Academic background

Jahangirnagar University
Master's in IT, Information Technology
2018 — 2019
Jagannath University, Dhaka
MS, Statistics
2005 — 2006
Jagannath University, Dhaka
BSc (Hons), Statistics
2000 — 2004
Bhuiyan Institute of Technology
Diploma, Network Technology & LAN/WAN Management
2006 — 2007
Badiul Alam Degree College, Companiganj
HSC, Science
1998 — 1999
// Languages

Spoken

BengaliNative / Bilingual
EnglishProfessional
HindiConversational
UrduConversational
// Honors & Publications

Notable

Primary Scholarship recipient. Author, Junior Math Solution.

// How Can I Help?

Consultancy Engagements

Advisory

Advisory

  • IT infrastructure & strategy review
  • Security & compliance audit
  • Cloud readiness assessment
  • Vendor & architecture evaluation
Scope-based
Discuss Scope
Project-Based

Project-Based

  • Network & data center build-out
  • Cloud / hybrid migration
  • Disaster recovery & BCP planning
  • Infrastructure hardening
Fixed-price project
Discuss Project
Retainer

Ongoing Retainer

  • Ongoing infra & systems oversight
  • Periodic security reviews
  • On-call incident support
  • Quarterly roadmap check-ins
Monthly retainer
Discuss Retainer